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    ISP billing software · Malawi

    A clearer way to manage your Malawian subscribers.

    Keep MWK packages, subscriber records and MikroTik operations together. Choose the supported collection route for your merchant account and give customers a recognisable renewal journey.

    Made for your workflow

    Check MWK collection and settlement

    Confirm the kwacha amount your payment provider will collect and the account where it settles. Keep that separate from the published currency and charges of your Centranet software subscription.

    Made for your workflow

    Make renewals part of the service experience

    Use clear package durations and a visible renewal date. Give customers their portal link and a support contact, then test the full payment-to-access workflow before launch.

    Connect your business

    Payment integrations for Malawi.

    These collection adapters support your workspace currency. Your provider must approve your business, country and payment channels before activation.

    Flutterwave

    Own merchant account

    MWK checkout and payment verification. Available channels and settlement terms depend on your provider account.

    Provider information ↗

    Pesapal

    Own merchant account

    MWK checkout and payment verification. Available channels and settlement terms depend on your provider account.

    Provider information ↗

    Customer communications, with the right route.

    Email is the default for account onboarding. International SMS adapters can be configured with your own provider account after confirming coverage for +265 numbers and sender registration.

    SMS adapter availability does not guarantee delivery in every network. Confirm destination coverage and sender approval with your chosen provider.

    Explore email and SMS integrations

    Your first working customer journey

    A clear path from signup to service.

    Start with one router and one package. Verify the whole customer journey before inviting your subscribers.

    Read the complete Malawi setup guide
    1. 01

      Create and verify your workspace

      Choose Malawi, confirm your email, then name your business. Check spam if the email is missing.

    2. 02

      Connect an approved payment account

      Review the MWK collection options above. Save your own merchant credentials, or use managed collections where available.

    3. 03

      Add your MikroTik and internet packages

      Follow the router checklist, review your customer interfaces and assign Hotspot or PPPoE packages to the right router.

    4. 04

      Test a complete purchase and renewal

      Confirm the provider receipt, subscriber account and router activation. Then invite customers to your branded portal.

    Your brand and customer portal

    Router-assigned internet packages

    Subscriber payments and renewals

    Team access and reporting

    Good questions. Clear answers.

    Let’s clear
    a few things up.

    A little clarity goes a long way.

    Ask us something else
    Can I bill internet subscribers in MWK?

    Yes. Choose Malawi during registration to use MWK for workspace subscriber billing. Connect a supported, approved merchant account before accepting online payments. Centranet software subscription invoices are currently issued in KES; these are separate from your subscribers’ bills.

    Can I use Centranet’s payment account in Malawi?

    Use your own supported merchant account for collections today. Platform-managed cross-border collections and payouts are not yet activated for this country. A provider’s advertised coverage does not itself enable your account.

    Will I receive an SMS when I create my workspace?

    Account onboarding uses email outside Kenya. Check your spam or junk folder if your verification email is not in your inbox. Customer SMS campaigns require a separately configured provider with destination and sender approval.

    Can I use my own name, logo and customer portal?

    Yes. Workspace branding, customer portals and reseller options are available according to your subscription. Optional white-label and custom-domain charges are shown on the pricing page.

    Built around your next move

    Your next chapter
    starts with your name.

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