Payments
Accept M-Pesa Payments for Internet Packages
Customers can pay from the Hotspot page, the customer portal, a renewal link, or their M-Pesa menu. Confirmed payments renew the package automatically.
Choose a collection method
Settings → Payments offers two options. Centranet collection: customers pay on the platform and your money is sent to you automatically. Your own provider: connect your own Paybill, Till or gateway and receive money directly.
Add your payout account
For Centranet collection, choose where your money goes: an M-Pesa number, a business Paybill (including a bank Paybill with your account number) or a Till. The registered name appears automatically. Confirm it is correct before saving.
Share how to pay
Each PPPoE customer gets an account number for paying from the M-Pesa menu. Hotspot customers pay with STK Push on the login page and are connected as soon as payment is confirmed.
Send renewal links
Expiry reminders by SMS include a one-tap renewal link. The customer opens it, confirms the M-Pesa prompt, and the package renews without signing in.
Reconcile
Payments lists every transaction with its M-Pesa receipt, customer and package. Financial reports show collections by day, package and method, and export to CSV.
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Ask us something elseHow fast are payouts?
Payouts are sent automatically according to your workspace’s payout schedule. You can see each payout and its status in Payments.
Can I use my existing Paybill?
Yes. Connect it as your own provider, or use it as your payout destination.
What if a customer paid but did not reconnect?
Search the M-Pesa receipt in Payments to see its status. If it is confirmed but the customer is still offline, check the router is online, then contact support from your workspace with the receipt number.